SWIM PDF
When do you require the catalogues?
If you require the catalogues earlier please advise our customer service department (03) 9428 1311 otherwise the catalogues will arrive a week before the planned activity.
What is the Co-ordinator’s kit?
In the kit will be:
- 1. A step by step guide to conduct the activity.
- 2. A step by step guide to completing the paper work.
- 3. Handy hints on sizing and fabrics
- 4. Answers to questions you may be asked.
- 5. Handy hints to involve more people in the activity.
To view co-ordinator’s kit please download here.
How do we make this fundraising activity really successful?
- 1. Start planning for the activity immediately
- 2. Include the “Summer Fun” activity in all newsletters going home to students and parents.
- 3. Involve as many people as possible outside the group – relatives, friends and neighbours.
What are the sizes like?
Our children’s range is sized according to Australian standards – the size represents the age of an average child. However every child is not average – they may be tall or petite – plump or skinny.
How do the orders come to us?
Orders are individually packed with the name of the purchaser on the outside of the bag. The orders simply have to be handed out. Delivery time is approximately 21 – 28 days from receipt of the orders.
To assist customers checking their orders we will include a photocopy of the original order.
What happens if we have customers who require urgent order?
Simply fax (03) 9428 9659 or phone (03) 9428 1311 the urgent order to us or order directly online. For urgent orders we charge an additional $11 which covers delivery by Express Mail to the required destination. We will endeavour to dispatch the urgent order A.S.A.P.
What happens if we receive late orders after we have sent the main orders to Summer Fun?
Send the order to us A.S.A.P – we will try to include late orders with the main order – if this is not possible a postage fee of $6 will apply to each late order. If the customer’s address is on the order form the order will be sent directly to that address.
What happens with Refunds?
A full refund will be issued to the purchaser if the garments are returned unworn within 2 weeks of receiving the order. (These garments can be returned via the co-ordinator)
What happens with Exchanges?
Exchanges can be made within 2 weeks of receiving the order. To avoid any costs all exchanges must be referred to the co-ordinator who will be issued a free post address for the return of the items. Summer Fun will repost all exchanges to the group at no additional cost. If the exchanges are not givin to the co-ordinator for a bulk return then an individual postage charge of $6 will apply.
How much commission does our organisation receive and when do we receive it?
Commission cheques on achieved sales will be sent 21 – 28 days after we have dispatched the group order. The commission is calculated in the following way –
Example
| Total value of orders | $2250 |
| LESS refunded sales | $50 |
| TOTAL value of sales | $2200 |
| LESS GST divide by 11 | $200 |
| Net value of orders | $2000 |
| 20% Commission | $400 |
What do we do with ABN Numbers, Tax Invoices and the G.S.T.?
The ABN number of Summer Fun is 819 346 73 558.
We do not issue a tax invoice to the organization remitting the proceeds of the fundraising drive. We have discussed this principle with many of the organizations book keepers. The organization remitting the proceeds is simply collecting monies and remitting to us – the organization is not purchasing goods and services for its own use. G.S.T. is paid by the parents purchasing swimwear and is ultimately remitted to the Australian Taxation Office by Summer Fun.